Return Policy

EXCHANGE OR RETURN POLICY:

  • Any product qualified for exchange or return must be in brand new condition.
  • Before returning a product, please call our customer service department at 647-352-4625 or by email at info@goalplanet.net
  • Items must be returned with appropriate tages and/or boxes.
  • Return process must begin within 10 days of receiving item.
  • No refund on customer error in regards to size or style.
  • Any refund or credit will be for purchase price only.
  • Shipping cannot be refunded for the purchase, return or exchange. Buyer assumes the cost of all shipping.
  • Buyer assumes cost of any other fees that may occur within shipping.
  • All credits or refunds are subject to an evaluation period.
  • Any customized or personalized items cannot be retrned or exchang
  • Contacts for Manufacturer's Warranty

  •  

    Adidas

    Tel: 1-855-823-4327

    Contact:Customer Service Department

    Email contactus@adidas.com

     

    Nike

    Tel: 1-800-663-6453

    Contact:Customer Service Department

    Email n/a

     

    Umbro

    Tel: 1-800-668-5480 ext: 392

    Contact:Customer Service Department

    Email lgentile@rmpathletic.com

     

    Puma

    Tel: 1-888-565-PUMA (7862)

    Contact:Kim Preston

    Email customerservice@puma.com

      

     

    Eletto / Diadora / Sells

    Tel: 1-877-756-4422

    Contact:Customer Service Department

    Email warranty@logicasport.com

     

     

     

Goal Planet

Toronto Soccer Store

1060 Sheppard Ave West (Facing Allen Rd)

Unit 109

Toronto 

Canada

647-352-4625 (GOAL)

 info@goalplanet.net